Friday, November 13, 2009

November 13

I just wanted to thank Jeff and the Smiledog girls for all the fun we've had and experiences we've shared. Thank you also to our clients - it has been great to work with you!



Joyce and her 44,725 calls taken star!


From left to right: Jennifer, Tanya, Joyce, Amanda, Penny and Christina

In front: Deidre and Jeff

Missing are: Lois, Rowena, Amanda M

Thursday, June 4, 2009

Smiledog has been steadily building our roster of clients over the last year and in that time we have expanded our hours and our team of receptionists. We are pleased to welcome Ailsa, Shannon, Katrina, Debbie, Amber and Amanda to the fold.

A short time ago we did say farewell to Tara as she decided to try new challenges.
Her enthusiasm is still missed.
Here she is with Jeff and Joan on her last day.

Remember - it's always better to be a Smileydog than a crankycat!

Tuesday, December 23, 2008

Networking fights recession in Metro

BY RICHARD WOODBURY, TRANSCONTINENTAL MEDIA
The Nova Scotia Business Journal

HALIFAX – Business cards are swapping, hands are shook, people mingle and referrals go back and forth. This is the very essence of networking.
“Everybody knows somebody in something,” says Jeffrey Doyle, the owner of Smiledog, a Bedford-based remote reception service company. That pretty much sums up networking. People are able to recommend people with an assurance of quality because they know and trust them.
Doyle’s a frequent networker and belongs to five networking groups. He estimates that 60 per cent of his business comes from networking. “I’m out there to build my business,” says Doyle. “How can you do it when you don’t have a lot of money to throw around for advertising? You do it one person at a time.”
One of the groups Doyle belongs to is Business Networking International (BNI) Burnside. The roughly 25-member group meets every Wednesday over lunch in Dartmouth. In its last fiscal year ending in Oct., the group generated just over $660,000 in business amongst its members, says its president, Jack Churchill. “There’s a much higher possibility of closing a referral than a cold call,” he says.
Other networking groups in metro include BConnected, the Business Breakfast Club and SMB Soapbox. Networking groups operate in different ways. Some have fees, some don’t. Some meet as frequently as on a weekly basis, some don’t. But the one overlapping objective is the desire to help people grow their businesses.
“The way I believe you build influence with people is to have a genuine interest in how you can help them and if you can help people, people will look to you for solutions,” says Jerry White of Rudder Business Advisory Services. “They’ll think of you when you run into a situation where somebody needs help. If they need help themselves, they’ll think, ‘Who can help me?’” White has been a member of BNI Burnside for 14 months. It was during his second lunch with BNI that he landed his first project within the group.
White thinks the key to succeeding in networking groups is asking people the right questions to find out how you can help them. “What does this person do? Is there a way I can help them build their business? Do I know somebody who could use what they do? Do I know someone who would be a good network contact for them? Is what they do something I would use?”
– Daily Business Buzz 19/12/08

Friday, November 28, 2008

Jeff's in the holiday spirit!


Santa's helper is already making his rounds! Jeff certainly is a jolly elf!

Smiledog welcomes new client Layers Wedding Cakes!


Smiledog is thrilled to assist Jennifer Harrison with her business "Layers Wedding Cakes". If you are looking for exquisitely designed wedding cakes for your 2009 nuptuals, look no further.
Jen brought a bit of a taste test to the office and we unanimously decided that it was the best cake and frosting we've ever had! Nothing makes us smile more than cupcakes!

Thursday, November 6, 2008

Jeff meets Sunman creator Carman Keddy


Tuesday, October 28, 2008

Smiledog and the B2B Trade Show

Smiledog Remote Reception was pleased to take part in the 2008 B2B trade show for Halifax Chamber of Commerce members. The event took place at the World Trade and Convention Centre in Halifax.

On hand was Smiledog president Jeff Doyle. In addition to the opportunity of meeting clients and peers, Jeff was very excited to meet a few celebrities!

CBC Television's show Dragon's Den features a panel of top business moguls that are pitched concepts and products by aspiring entrepreneurs. Arlene Dickenson is one of the 5 Dragons.

Jeff was also pleased to meet Carman Keddy, creator of Sunman who is currently working on a movie script.